THE RCU PROCESS
From the bid stage through construction, we work hand-in-hand with you to ensure you get exactly what you’re looking for. We’ll begin with a free on-site floor survey to get an idea of what the job will entail. If you award us with your project, River City Underlayment will take a comprehensive and customized approach to completing your job on time and on budget.
At RCU, we pride ourselves on values you can rely on. We show up on time, we get the job done right, and we make sure your site is cleaned and ready for the next step in the installation process. We know you have a choice of where to take your business and we go the extra mile to ensure your satisfaction. We submit blueprint estimates so you know your costs upfront, and we work hard to eliminate on-the-job price increases.
We also keep up-to-date with technology and chemistry advances, enabling us to provide innovative services to help you hit your budget. We can cover virtually any flooring material or substrate, from vinyl, dried adhesive, and OSB to hardwood, gypsum, and lightweight concrete. Even in-floor heating systems are no problem for us to pour over. Additionally, we stay informed and factory-trained in a variety of product lines to offer you the best guidance and service possible.
POURED TO LAST
After your project is completed, River City Underlayment will be there to help with any questions or concerns that your installers may have. We also provide a solid backing from all our manufacturers and manufacturer warranties on a variety of products. We stand by the work we do and work hard to ensure we do right by you.
THE BID STAGE
River City Underlayment is happy to assist you in beginning your floor prep project. Have a question about moisture mitigation, engineered cements or overlays? Looking for info on shot blasting or grinding? We can help! RCU offers free on-site floor surveys to get a feel for what your project will entail and we will provide you with a blueprint estimate to help you understand your needs and costs. Contact us today to schedule a pre-construction meeting.
THE CONSTRUCTION STAGE
River City Underlayment will take a comprehensive customized approach to completing your project on time and on budget. Every project has its own plan of action and we will work closely with Project Managers, Site Managers, and Flooring Installers to develop the most efficient schedule possible.
HOW WE DO IT
No two projects are the same so we customize our approach to fit the needs of each customer. Our team is factory trained in a variety of product lines, giving us a wide range of approved products to solve a plethora of flooring issues. We also stay up-to-date with the latest innovations and changes to existing formulas, enabling us to offer alternatives and think outside the box to help our customers get the most for the money while staying within their set budgets.
THE POST-CONSTRUCTION PHASE
Our process enables us to pour over nearly any prior surface, saving you time and money by not having to grind a floor to its bare surface or mess with laborious cleanup afterwards. Once we complete your floor prep, we will make sure your site is cleaned and ready for the next step in the installation process.
River City Underlayment is located in the Twin Cities and works mostly in the surrounding area; however, we do take on and complete larger projects throughout the entire Midwest. If you have a flooring need, give us a call and you’ll get our full commitment and expertise in being the best in the business.